STRAIGHT ANSWERS

Custom teamwear FAQ

These answers explain the general enquiry process. Product availability and commercial terms are confirmed for each project in writing.

PRODUCTS, PROCESS & TERMS

Questions teams ask before a quote

What products can I ask Teamwear Works to customize?

The planned range includes polo shirts, T-shirts, hoodies and sweatshirts, jackets, outdoor jackets, team sets and tracksuits, vests and gilets, and caps and hats. Availability is checked against the required specification when you request a quote.

Which decoration methods are available?

Enquiries can cover embroidery, printing, heat transfer and other appropriate techniques. The recommended method depends on the fabric, artwork, placement, quantity and expected use, and must be stated in the approved quote.

Is there a minimum order quantity?

No universal minimum order quantity is published. The applicable minimum can vary by garment, color, decoration and production route, so it is confirmed for each quote.

How long does a custom order take?

There is no single lead-time promise on this site. Artwork readiness, approvals, product availability, decoration, quantity, destination and shipping method all matter. The quote should state the project-specific production and delivery assumptions.

Can I order a sample or proof?

Sampling and proofing options depend on the garment and decoration method. Ask for the available option, cost, approval format and effect on timing to be listed in your quote.

What artwork should I send?

Send the best original logo or design file available, plus brand colors, intended placement and approximate size. Vector files are often helpful, but exact production-file requirements are confirmed after the decoration method is assessed.

How do I choose sizes?

Use the size information for the specific garment offered in your quote, since sizing can differ by style and source. Confirm whether measurements refer to the body or the garment and ask about acceptable production tolerances before approval.

Will colors match what I see on screen?

Screens and fabric can display color differently. Share brand references and agree how garment and decoration colors will be reviewed. Any color standard, sample or tolerance relied upon should be written into the order specification.

Do you ship to the United States, Canada, the UK or Europe?

International enquiries are welcome, but service to a destination is not guaranteed by this FAQ. Shipping availability, carrier or method, costs, customs responsibility and estimated transit details are confirmed for the delivery address in the quote.

How can I pay?

PayPal is the intended payment method after a quote is approved. The receiving account is not yet published. Use only the verified instructions supplied in the order correspondence and confirm the recipient through the contact details on this website before paying.

Can customized goods be returned or refunded?

No universal return or refund rule is represented here. Because the goods are made to an approved specification, the cancellation, issue-reporting, replacement and refund terms for the order must be read and accepted before payment. See the Returns & Refunds page for the current framework.

How do I request a quote?

Use the quote form, email 18927585207@163.com, or message the published WhatsApp number. Include the garments, approximate quantities, artwork, decoration, delivery country and target date.

YOUR PROJECT IS DIFFERENT

Didn’t find your answer?

Ask the question together with the product, estimated quantity, artwork and destination. That context makes a practical answer more useful than a general promise.

You can also review the ordering guide, shipping framework and payment safeguards before submitting your brief.

START WITH THE DETAILS

Tell us what your team needs.

Share the garment, quantity, artwork and destination. We will use those details to discuss a suitable route and prepare a quote.